Shipping policy
SHIPPING POLICY
Order Processing Times
Ready-made products are generally processed and shipped within 1–2 business days.
Custom, made-to-order, and personalized products are generally processed within 7–10 business days. Processing time may vary depending on the product, order quantity, design requirements, and availability of materials. If additional production time is needed, we will contact you using the information provided with your order.
Business days do not include weekends or federal holidays. Processing time is separate from the carrier’s delivery time.
Shipping Rates and Delivery Times
Shipping rates are calculated at checkout based on the package weight, destination, and available USPS service.
Standard shipping may include USPS First Class Mail or USPS Ground Advantage, depending on the size and weight of the order. Carrier delivery estimates are displayed during checkout but are not guaranteed.
Free Standard Shipping
Free standard shipping is available on qualifying U.S. orders with a merchandise subtotal of $75 or more.
Free shipping applies to standard delivery only. Expedited shipping may be available by request for an additional charge. Please contact us before placing your order if you need expedited service.
Local Delivery
Free local delivery is available on orders of $25 or more within the designated Tulsa delivery area, up to 15 miles from our fulfillment location.
Local delivery orders are typically delivered within 1–2 business days after the order is ready. A mobile phone number is required so we can coordinate delivery. Delivery instructions may be entered during checkout.
Local delivery availability is determined by the delivery address entered during checkout. If the address is outside our delivery area or the order does not meet the $25 minimum, available USPS shipping options will be displayed instead.
Order Tracking
When tracking is available, customers will receive a shipping confirmation containing tracking information after the order has shipped. Please allow time for the carrier to scan and update the package.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. Please review your address carefully before submitting your order. Contact us as soon as possible if a correction is needed. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Carrier Delays
Classy Butterfly is not responsible for delays caused by USPS, severe weather, holidays, service interruptions, or other circumstances outside our control. We will assist customers with available tracking information and reasonable next steps when a delivery issue occurs.
International Shipping
We currently ship within the United States only. International shipping is not available at this time.